Create types of cancellations

To cancel products faster in the POS, create cancellation types! To do this, proceed as follows: In the Products tab, click on Types of cancellations.. Click on the blue +.. Enter a name and a descri…

Create a credit note

This is how you proceed if you want to issue a credit note (coupon) to your customer upon cancellation. Create a coupon called Credit note. Go to your Admin Interface. Under Products g o to Coupons.…

Termination/temporary deactivation of the ready2order account: POS archive service

Would you like to temporarily cancel or pause your current subscriptions, but at the same time keep your POS data (products, invoices, company data, settings, etc.) and avoid the activation fee for r…

How can I refund a SumUp payment?

Refunds for card payments made through SumUp can only be made via the SumUp app or the SumUp dashboard. In the case of SumUp card payments, refunds that have an impact on expenses are not possible vi…

Data export

In the Admin Interface you can directly export selected data, such as sales data, the journal, core data, or vouchers. You can also use this data export if you want to transfer products/ customers fr…

How can I refund a payment I made with my SumUp Solo?

Refunds for card payments made through SumUp can only be made via the SumUp app or the SumUp dashboard. In the case of SumUp card payments, refunds that have an impact on expenses are not possible vi…

Cancel invoices: Wrong payment method or customers information on invoice, what to do?

If you have chosen the wrong payment method for an invoice or want to add customers information , we will show you how to proceed here! Once an invoice has been created for the first time, it should…

How can I cancel an ongoing transaction via SumUp Air?

If you want to cancel a card payment quickly and easily, all you have to do is press the power button on the right side of the SumUp Air device during the transaction process. Once you have done this…

How can I cancel my subscriptions with ready2order?

On this page, you will learn everything you need to know about canceling your ready2order account. All our subscriptions renew automatically, so you don't have to worry about renewing your POS system…

How can I cancel an ongoing transaction on SumUp Solo?

You can easily cancel an ongoing transaction with your SumUp Solo. To do this, go to the trash can icon in the top right corner of your SumUp Solo. The following message will now appear on your SumUp…

Where can I view/reprint/cancel my print assignments?

You can find everything about submitted print jobs in the POS. To do this, proceed as follows: Go to the POS.. Click on Settings (gear). Under Printers you will find the field Print jobs. Click on it…

I am handing over my company/business/restaurant to another person. Can I also hand over my cash register system?

If you want to hand over your business (e.g. your restaurant or your store) to someone else, you are probably wondering what this means for your ready2order subscriptions. You may be wondering whethe…

Cancel cashbook entries

If the entry was accepted by the cash register as a cash payment, the entry in “invoices” must be canceled. To cancel the entry or invoice, click on the reference document. Make sure the booking you…

Return booking: How to cancel individual products!

How to make a return booking. Click on the white circled X to activate the return bookings. If this circled X is activated, the products are highlighted in red and the circled X also appears in red.…

How can I purchase or cancel a temporary license (additional license) via the Admin Interface ?

In the Admin Interface you can easily purchase temporary daily and monthly licenses that are valid for one day or one month and do not automatically renew. In order to purchase an additional temporar…