My LAN/network printer is not connected, why is that?

Updated 2 months ago ​by

First, you need to check if you are connected to the network and to the printer you want. If everything is connected correctly, you can proceed as follows:

  1. Click on the gear icon in the checkout interface to access the settings
  2. Under Printers, select either Add Printing Profile to add the printer to a new printing profile or add it to an existing profile
If the printer cannot be found, this may be due to:

Is the printer plugged in and turned on?

  • The printer should be switched on, otherwise the ready2order software cannot connect to the printer.

Have you installed the correct printer driver for your system?

The following articles should help you with the USB printer installation:

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