How do I make changes to the printing profile?

Updated 2 weeks ago ​ by

Printing profiles let you adjust your printer setup at any time, for example when a printer is defective and you want to connect a new one, when you want to fine-tune settings, or when you want to rename the profile. The big advantage of printing profiles: you can swap the physical printer without reassigning all tasks. In this guide we show you how to make changes to an existing printing profile.

What can you change in a printing profile?

You can adjust a printing profile in several ways:

• Manage printers: add printers to the profile or remove them, for example when one is defective or when a receipt should be printed several times
• Adjust device settings: change printer-specific settings such as font size, print mode or characters per line
• Edit the profile name: rename your profile (e.g. from "Printer 1" to "Kitchen printer")
• Delete the profile: remove a profile you no longer need (see separate article)

Opening a printing profile

Before you can make any changes, you need to open the printing profile you want:

1. Log in to the POS.
2. Click the white gear icon on the left to open the settings. On smaller devices you will find the gear at the bottom right.
3. Click Printer in the left sidebar.
4. Under Existing profiles, click the printing profile you want to edit.

You are now in the profile settings of the selected printing profile.

Manage printers

The Manage printers section is where you decide which printers belong to this profile. A profile can contain several printers, including the same printer more than once:

1. Click Manage printers in the middle section. Below it you will read "Add or remove printers of this printing profile."
2. You see a list of every printer currently belonging to this profile.
3. Click Add printer to the right of the profile name to take on another printer. Printer discovery starts, and you click Connect on the printer you want.
4. Click the bin icon to the right of a printer to remove it from the profile.

All tasks (e.g. printing food orders) stay assigned to the profile and work straight away with the printers stored in it.

Changing device settings

If you want to adjust printer-specific settings:

1. Click Device settings in the middle section.
2. Below it you see a preview of the available settings (e.g. "Larger font, customer display, print mode...").
3. Adjust the settings you want:
4. Click Save at the bottom to apply the changes.

The settings you can adjust are:

• Larger font: switch this on if order receipts should be easier to read (order receipts only)
• Print mode: choose between "Monochrome" and other modes, depending on the printer model
• Characters: set the character width (e.g. 42 characters per line)
• Send kick signal for food and drink receipts: switch this on if the printer should send a signal (e.g. a buzzer) after a successful print

Your settings are now saved.

Editing the profile name

If you want to change the name of your printing profile (e.g. from "Printer 1" to "Kitchen printer"):

1. Click the pencil icon at the top right next to the profile name.
2. Enter the new name.
3. Click the tick icon or press Enter to save the new name.

The profile name has been updated.

Deleting a profile

If you want to remove a printing profile completely, you will find a detailed guide in our separate article:

👉 How do I delete printing profiles?

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