My certificate or basic subscription has expired

We will show you where you, as a ready2order customer, can quickly obtain a new certificate (for AT/DE), subscription and, if necessary, new hardware.

You can activate both yourself in your Admin Interface after successful purchase.
For Austria/Germany: You must activate the Signatre requirement (Signaturpflicht)/TSE yourself in your Admin Interface after the purchase has been made.
  1. The temporary basic subscription:
Please note that the temporary basic subscription is only a momentarily subscription that you can buy for a certain period of time. It will therefore not be automatically renewed!

For proper basic subscription, please send us an email to service@ready2order.com

You can easily purchase the basic subscription in the Admin Interface:

--> Go to Preferences

--> Click on Subscriptions and then on "I need more than ... subscription(s)". (see image)

--> Now you can select a period and the temporary basic subscription will be automatically assigned to your account after you click on "Buy now"!

Subscription purchases are binding, but can be cancelled within 15 minutes of purchase if purchased in error.
We also answer your support requests via chat. Click here to go to the chat.

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